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FAQs — nbcanvas

If your questions aren’t answered here, don’t hesitate to send an email to info@canvas.nbprint.ng or call +234 902 266 9176

The fulfillment address is your shipping address.

Yes! We ship to anywhere in Nigeria

We accept direct bank transfer and major credit cards in Nigeria.

E-mail us at info@canvas.nbprint.ng, letting us know that you will be returning an item and why. Then, ship the item with your receipt to 3rd Floor, Alpha and Omega Building, Queen Elizabeth II Road, Mokola-UCH Road, Mokola Hill 234102, Ibadan, Nigeria. Please include in this shipment your personal information that you used to make the order. Our policy typically is  you as the customer will pay for shipping back to us, but we’ll refund the cost of shipping that we originally charged you. This is to help streamline the process and avoid having to exchange money for the purpose of refunding items. For more details and info regarding in store returns, see our refund/exchange policy.

Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

We use a special process to eliminate quality loss in picture scaling when making canvas prints, however, we advise your image is greater down 1 mb and orientation is according to what you are ordering. We accept all file types, including JPEG GIF PNG TIFF PSD AI DOC PPT ZIP XLS and many more!

We process all orders within five business days after ordering and ship the following day. When your product arrives your doorstep is a factor of your location.

We have the best printers and great people operating them. We pride ourselves on top quality canvas picture printing and great customer service.